1. Introduction

Welcome to ReviewKicker.com (“ReviewKicker,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website, SMS services, and related tools (collectively, the “Service”).

By using ReviewKicker, you agree to this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect only the information needed to deliver our SMS-based review request service effectively and legally.

a) Information you provide to us

When you create an account or contact us, we may collect:

Business name and contact information (email, phone number, address)

Account login details (name, email, password)

Payment information (processed securely via third-party providers)

b) Customer information you upload

To send review request texts, you may upload customer contact details such as:

Customer name

Phone number

Job or appointment details (optional)

We treat this data as confidential and process it only to send review requests on your behalf.

c) Automatically collected information

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device and usage data (via cookies or analytics tools)

You can control cookie settings in your browser.

3. How We Use Your Information

We use the information we collect to:

Send SMS review requests to your customers

Operate and improve our Service

Manage your account and billing

Provide customer support

Detect and prevent spam, fraud, or misuse

Comply with legal obligations

We do not sell or share customer lists, phone numbers, or any personal data with unrelated third parties.

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your information under the following legal bases:

Contract: to provide and manage your account and services.

Consent: for sending marketing communications or collecting analytics data.

Legitimate interests: to improve our platform and protect against fraud.

Legal obligation: to comply with laws and regulations.

5. Data Retention

We keep your data only as long as necessary to:

Provide our services

Comply with legal, tax, or accounting obligations

Resolve disputes or enforce agreements

You may request deletion of your data at any time (see Section 9 below).

6. How We Share Information

We may share limited data only with trusted partners who help us operate ReviewKicker, such as:

SMS delivery providers (for sending messages)

Payment processors (for billing)

Cloud hosting and analytics services

All partners are required by contract to keep your data secure and use it only for our stated purposes.

We will never sell or rent personal data to anyone.

7. Data Security

We take security seriously.
Your data is protected by:

SSL (Secure Socket Layer) encryption

Secure password storage and restricted system access

Regular audits and backups

However, no online service can guarantee 100% security. You share information with us at your own risk.

8. SMS Communication & Compliance

By using ReviewKicker to send SMS messages, you agree to comply with applicable laws including:

TCPA (Telephone Consumer Protection Act, USA)

CAN-SPAM Act

GDPR (Europe)

CASL (Canada)

We require all users to ensure that their customers have provided prior consent to receive text messages.

All outgoing SMS messages include an opt-out option (e.g., “Reply STOP to unsubscribe”).

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict data processing

Request a copy of your data (data portability)

Withdraw consent at any time

To exercise any of these rights, email us at [[email protected]].

We’ll respond within the time required by law (typically 30 days).

10. International Data Transfers

If you access ReviewKicker from outside [your country], your data may be transferred to and processed in another country.
We ensure all transfers comply with applicable privacy laws and use appropriate safeguards.

11. Children’s Privacy

ReviewKicker is not intended for individuals under 18 years old.
We do not knowingly collect personal data from minors. If you believe a child has provided information to us, contact us to have it deleted.

12. Changes to This Privacy Policy

We may update this policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
We encourage you to review it periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact us:

ReviewKicker
Email: [email protected]
Address: 12b Meadow Prospect, Oxford, OX2 8PP, UK
Website: https://www.reviewkicker.com